Popular: Track Order, Returns, Refund Status
Track, return, or cancel orders
Manage payment methods
Update profile and preferences
Manage your subscription
Help for registered sellers
You can track your order by going to 'My Account' > 'Orders' and clicking on the 'Track Order' button next to your recent purchase. You will also receive email and SMS updates with tracking links.
We offer a 7-day hassle-free return policy for most items. If you are not satisfied, you can initiate a return from your Orders page. Refunds are processed within 3-5 business days after the returned item passes quality checks.
Orders can only be cancelled before they are shipped. Go to your Orders page, select the item, and click 'Cancel Order'. If the item is already shipped, you can refuse the delivery or initiate a return.
MarkatVerse Prime is our premium membership that offers free expedited delivery, exclusive early access to sales, and special discounts. You can subscribe from your account settings.
Click on 'Become a Seller' in the footer or navigate to the Seller Dashboard. You'll need to provide your business details, GST/Tax information, and bank account details to get started.
Our customer support team is available 24/7 to assist you with any issues.